Business environment becomes grows more and more competitive every day. In order to remain in the market, organizations invest in technology, change processes and create new products, while employees must adapt to these changes just as fast as they are implemented. To meet these challenges, companies must look for ways to empower and foster learning, ensuring that it is aligned to the company goals, objectives and strategies.
The role of ISO 10015 is to provide guidance that can help an organization to identify and analyse training needs, design and plan the training, provide resources for the training, evaluate training outcomes, and monitor and improve the training process in order to achieve its objectives. ISO 10015 emphasizes the contribution of training to continual improvement and is intended to help organizations make their training a more effective and efficient investment.